Important safety and handling information

WARNING: Read all safety information below and operating instructions before using Apple TV to avoid injury. Failure to follow these safety instructions could result in fire, electric shock, or other injury or damage to Apple TV or other property.

Important Safety Instructions Read and follow these instructions to use Apple TV safely.

  • Read these instructions.

  • Keep these instructions.

  • Heed all warnings.

  • Follow all instructions.

  • Do not use Apple TV near water.

  • Clean only with a dry cloth.

  • Do not install near any heat sources such as radiators, heat registers, stoves, or other devices (including amplifiers) that produce heat.

  • Protect the power cord from being walked on or pinched, particularly at the plugs and at the point where it exits from Apple TV.

  • Only use attachments/accessories specified by the manufacturer.

  • Unplug Apple TV during lightning storms or when unused for long periods of time.

  • Refer all servicing to qualified service personnel. Servicing is required when Apple TV has been damaged in any way, such as when the power cord or plug is damaged, liquid has been spilled or objects have fallen into Apple TV, or Apple TV has been exposed to rain or moisture, does not operate normally, or has been dropped.

Power Apple TV has no on/off switch. To disconnect Apple TV from power, unplug the power cord. Make sure the power cord is always easily accessible. When connecting or disconnecting Apple TV, always hold the plug by its sides. Keep fingers away from the metal part of the plug.

Location Do not use Apple TV outdoors. Apple TV is an indoor product. Do not place naked flame sources, such as lighted candles, on or near Apple TV. Do not use Apple TV near water. Do not expose Apple TV to dripping or splashing, and do not place any object filled with liquid, such as a vase, on Apple TV. Do not move Apple TV if another device such as a TV, computer, or other electronic device is connected to it.

WARNING: To reduce the risk of fire or electric shock, do not expose Apple TV to rain, liquid, moisture, excessive heat, or naked flame.

Cleaning and care To clean Apple TV, unplug the power cord and all cables. Then use a soft, dry, lint-free cloth. Avoid getting moisture in openings. Don’t use window cleaners, household cleaners, aerosol sprays, solvents, alcohol, ammonia, or abrasives to clean Apple TV.

Repairing Do not make repairs yourself. You can find more information about getting service at

WARNING: Do not attempt to open Apple TV or disassemble it. You run the risk of electric shock, and damage caused by disassembly is not covered by the limited warranty. No user-serviceable parts are inside.

Handling Your Apple TV may be damaged by improper storage or handling. Be careful not to drop Apple TV when transporting it.

Operating temperature Apple TV works best in ambient temperatures between 32° and 95° F (0° and 35° C) and can be stored at temperatures between -4° and 113° F (-20° and 45° C). While you’re using Apple TV, it’s normal for the case to get warm. The Apple TV case is designed to transfer heat from inside the unit to the cooler air outside.

Medical conditions If you have a medical condition that you believe could be affected by using Apple TV (for example, seizures, blackouts, eyestrain, or headaches), consult with your physician prior to using Apple TV.

Medical devices The Siri Remote contains radios that emit electromagnetic fields. These electromagnetic fields may interfere with pacemakers, defibrillators, and other medical devices. Keep at least 6 inches (approximately 15 cm) of separation between your pacemaker or defibrillator and the Siri Remote. If you suspect the Siri Remote is interfering with your pacemaker or any other medical device, stop using it and consult your physician for information specific to your medical device.

Repetitive motion When you perform repetitive activities such as playing games on Apple TV, you may experience occasional discomfort in your hands, arms, wrists, shoulders, neck, or other parts of your body. If you experience discomfort, stop those activities and consult a physician.

Charging the Siri Remote Charge the Siri Remote with the included Lightning cable, or with other third-party “Made for iPhone” Lightning cables. Using counterfeit or damaged cables or chargers, or charging when moisture is present, can cause fire, electric shock, injury, or damage to the Siri Remote or other property. When you use a power adapter to charge the Siri Remote, make sure the Lightning cable is fully inserted into the power adapter before you plug the adapter into a power outlet.

Lightning cable and connector Avoid prolonged skin contact with the connector when the Lightning cable is plugged into a power source, because it may cause discomfort or injury. Avoid situations where your skin is in contact with the Lightning connector for a long period of time when it’s plugged in. For example, while the Siri Remote is charging or while the Lightning cable is plugged in to a power source, don’t sit or sleep on it or place it under a blanket, pillow, or your body. Take special care if you have a physical condition that affects your ability to detect heat against the body.

Discoloration of the Lightning connector after regular use is normal. Dirt, debris, and exposure to liquids may cause discoloration. To remove the discoloration or if the cable becomes warm during use or won’t charge the Siri Remote, disconnect the Lightning cable from your computer or power adapter and clean it with a soft, dry, lint-free cloth. Do not use liquids or cleaning products when cleaning the Lightning connector.

Gaming Hold the Siri Remote securely and avoid excessive motion when playing games on Apple TV. Use the Remote Loop (sold separately) and maintain a secure grip on the Siri Remote to prevent injury, or accidental damage to the Siri Remote or other property.

Device information Information such as the model number, serial number, and electrical rating is located on the bottom of Apple TV. To find the serial number onscreen, in Settings Settings, go to General > About.